Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to gather broad demographic information, and to get general information about how people use our site.

Cookies

We use cookies to keep track of the items you have placed in your shopping cart.

Advertisers

We display ads on our site but none of them contain cookies.

Registration Forms

Our registration forms require users to give us contact information (like their name, email, and postal address including zip code).

Contact information from the registration form is used to send out information about our company. The customer's contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the customer when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their email address and their zip code), financial information (like their account or credit card numbers).

Contact information from the order forms is used to ship purchases and information about our company. The customer's contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is collected is used to bill the user for products and services.

Surveys

Our online surveys ask visitors for contact information (like email address and zip code).

Contact information from the surveys is used to ship purchases and information about our company. The customer's contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Contests

We run contests on our site in which we ask visitors for contact information (like email address and zip code).

Contact information from the contests is used to ship purchases and information about our company. The customer's contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

External Links

This site contains links to other sites. Charanga is not responsible for the privacy practices or the content of such Web sites.

Public Forums

This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

Charanga has security measures in place to protect the loss, misuse, and alteration of the information under our control. Only authorized employees have access to the information you provide us. Charanga has implemented strict rules on employees who have access either to the databases that store user information. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take many precautions to prevent such unfortunate occurrences. Any other particularly sensitive information, such as your credit card number collected for a commerce transaction, is encrypted prior to transmission.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving promotional/marketing information from our partners, and us .

1. You can send email to webmaster@chordcoach.com
2. You can visit the following URL: http://www.chordcoach.com/forms/unsubscribe.htm
3. You can send mail to the following postal address:
   Charanga Ltd, 2b Leroy House, 436 Essex Road, London, United Kingdom, N1 3QP
4. You can call the following telephone number: +44 207 704 8001

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

1. You can send email to webmaster@chordcoach.com
2. You can send mail to the following postal address:
   Charanga Ltd, 2b Leroy House, 436 Essex Road, London, United Kingdom, N1 3QP
3. You can call the following telephone number: +44 207 704 8001